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At Exile Skimboards we have a strong commitment to
the quality of our products. We do everything possible to make
sure that every board comes out right the first time, every time.
However, every once in a great while, we slip up. In order to
protect our valued customers from our own mistakes, we offer the
following warranty with the purchase of our products. |
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We warrant that all products purchased from an Exile
Skimboards Authorized Dealer to be free of defect in workmanship and
materials for a period of 60 days from the date of purchase.
This warranty does not cover damage due to impact, neglect, or the
application of chemical agents. Only structural defect in
materials and workmanship are covered under this warranty. |
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If you think there may be something wrong with the
way your board was built, the first thing to do is contact the store
you bought it from. If for some reason you are unable to
contact them, then contact us directly at Exile Skimboards.
Sending us an email with digital photos of the board in
question is usually the quickest way to get the situation resolved.
Should your board need to be sent in for further inspection it will
need to be accompanies by a copy of the original receipt clearly
identifying when and where the board was purchased. If your
board is found to be defective we will repair or replace the boards
and ship it to you at no charge. |
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You are responsible for any charges incurred in
getting the board to us for inspection, and also assume liability
for any damages incurred during transport. If shipping via a
common carrier, we recommend extensive padding around the board as
well as purchasing insurance for the package. |
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